AI That Puts Money Back Into Companies. A Conversation With Matt Kempson, COO AI at IFS, During Industrial X Unleashed
When I sat down with Matt Kempson, COO AI at IFS, during IFS Industrial AI X Unleashed, I immediately felt that I was about to hear something more than corporate slogans about artificial intelligence. Matt talks about AI in a deeply practical, almost operational way – always from the perspective of real problems that can be solved here and now. And indeed, this conversation turned out to be one of the most concrete I have conducted in recent years.
Industrial X Unleashed – where AI met real industry
Industrial X Unleashed was a one-day event held by IFS on November 13, bringing together industry leaders, customers, and experts working at the intersection of industrial operations and artificial intelligence. The conference did not focus on futuristic visions, but on practical applications of AI – the kind that are already transforming how manufacturing, service, energy, and logistics companies operate.
Throughout this intensive day, IFS presented both its current AI strategy and concrete, fully functioning solutions used by customers today. Discussions focused on intelligent inventory management, digital workers supporting field technicians, supply chain automation, and tools that reduce diagnostic and repair times.
It was also an excellent opportunity to talk about the challenges faced by companies in Poland and around the world – from the shortage of skilled engineers to pressure to reduce operational costs and the growing need to automate processes.
It was in this context that my conversation with Matt Kempson, COO AI at IFS, took place.
The biggest opportunity for AI in industry – where companies could gain the most today?
When I opened the conversation by asking Matt about the biggest opportunity for AI across the industries IFS serves, I expected to hear about predictive maintenance, process automation, or intelligent planning. Instead, Matt began with a topic that is painfully down-to-earth – and financially enormous: inventory.
And not “inventory” in the sense of having a slightly better-stocked warehouse, but in the sense of millions in frozen capital that companies often don’t even know about.
Matt stated it clearly:
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Listening to him, I immediately thought of many Polish companies investing in machines, automation, and ERP systems – while inventory quietly drains their cash flow in the background.
Then, he took it further:
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It was at this point that I fully understood what Matt meant when he described inventory as “the most underestimated domain” in industrial AI. Not advanced predictive models, not robotics – but real-time visibility, normalization, and understanding of whata company actually owns.
Matt also emphasized a crucial point: inventory is the area where AI delivers the fastest ROI. Often from day one.
And maybe, as Matt implicitly suggested, the perfect AI use case many companies are searching for… is already lying on a shelf in their warehouse.
How companies accelerated AI adoption – what separated leaders from those stuck in pilots?
My second question to Matt addressed a problem I see constantly in Poland: companies begin AI initiatives, run pilots… and stay stuck at that stage. Matt immediately acknowledged that this wasn’t just a local issue:
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He explained that AI adoption always began with people – and that organizations could not bypass this phase:
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He highlighted a step that most companies overlook:
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Only then, Matt said, should companies move toward quick wins using ready-made solutions:
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The most powerful statement came when he explained why companies get stuck:
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Then came a warning every decision-maker should remember:
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This part of the conversation showed me clearly that AI leaders weren’t distinguished by the tools they used – but by the pace and order in which they adopted them.
What could IFS change in the coming year – the three AI developments Matt was most excited about
When I asked Matt which upcoming AI innovations at IFS excited him the most,he didn’t hesitate: “Let me give you three.”
IFS.AI Logistics – a true “game changer” for supply chain
The first area was the upcoming relaunch of IFS.AI Logistics, enhanced by the acquisition of Seven Bridges.
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Digital workers – more work done, less paperwork
Second were the digital worker capabilities demonstrated during IFS Loops:
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IFS Nexus Black – a true inventory revolution in just six weeks
The final area was clearly the one closest to Matt’s heart: inventory.
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And then he delivered the sentence that shows just how transformative AI has become:
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At that moment, it became clear that we weren’t talking about the future – but about solutions ready to reshape operations right now.
Why AI has become a strategic tool for industry – summary of my conversation with Matt Kempson
As we wrapped up, I asked Matt about the broader meaning of AI for companies – beyond individual use cases. His answer captured perfectly the essence of our discussion.
He stressed that companies often hunt for savings at the end of the year in the worst possible places – by cutting staff or squeezing suppliers. Meanwhile, the real opportunity lies elsewhere:
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Then came the statement that stayed with me long after our conversation:
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This made me realize that our discussion was not about the future – but about very real, very urgent decisions companies can make right now. About the money they lose every day by waiting. And about the competitive edge earned by those who don’t delay.
That’s why this conversation with Matt was one of the most eye-opening and concrete discussions I’ve had this year.
Implementation of the Microsoft Dynamics 365 ERP system is a project that involves every department in the company and requires many months of intensive work. Sometimes it’s not immediately obvious that something is wrong. Below we present 9 signs that something may have gone off track and is worth fixing.
What should you look at to assess what went wrong?
Hypercare never cools down
A long period of “firefighting” after go-live, a flood of recurring issues, lack of stability, and the feeling of being “stuck in tickets.” This is a classic sign that implementation errors are taking their toll after launch.
Low adoption and workarounds outside the system
Key steps are handled in Excel, “shortcuts,” or auxiliary systems, and decisions are not based on a single, centralized source of truth.
Polish Localization isn’t complete
Omitted legal and tax requirements (e.g., E-Invoicing, SAF-T, split payment, white list) lead to delayed go-live, document recording issues, and user resistance. Additional red flags include the lack of automatic NBP exchange rate handling with delay and taxpayer validation.
Poor data migration and lack of validation
Inconsistent master data, errors in the opening balance, and issues with settlements after data transfer – all result from insufficient migration testing and data quality checks.
Testing features, not processes
Testing is limited to individual screens instead of end-to-end scenarios, with no integration, regression, or performance tests; users are brought into UAT too late.
Customizations instead of configuration
A high number of code modifications, no extension guidelines, and no update maintenance plan – this is a recipe for a fragile system and costly upgrades.
Disorganized architecture and integrations
No approved application blueprint, unclear role of D365 in the ecosystem, inconsistent or duplicate integrations and data flows.
Unclear roles, weak training, and change management
Missing roles like Solution Architect, unclear division of responsibilities, and minimal training or instructions – users don’t “get” the solution even from the testing phase.
Chaos in environments and licensing
Poorly managed environments (Dev/Test/UAT/Prod), no refresh/sync procedures, plus suboptimal licenses and user roles – this signals high maintenance costs and team workflow bottlenecks.
IFS Industrial X Unleashed in New York: AI Hits the Shop Floor
On 13 November, in New York’s Tribeca district, at the Spring Studios venue, IFS hosted Industrial X Unleashed – a one-day event that set out to define a new standard for so-called Industrial AI, that is, artificial intelligence designed not for offices, but for factories, power grids, and critical infrastructure.
For me, the trip was special for another reason as well. It was the first time that myERP.global appeared at such a large event abroad, and I was representing us in New York on my own. The very sight of Spring Studios filled with partners, customers, and IFS teams was truly impressive. The scale of the event, the polished visual design, and the very well thought-out agenda made it clear from the outset that this was not just another AI conference, but a showcase of real implementations and the direction in which industry is heading.
On stage we saw representatives of Anthropic, Boston Dynamics, Microsoft, PwC, Siemens, as well as many customers from industries such as energy, manufacturing, aviation, and telecommunications. The organizer, IFS – a provider of Industrial AI-class software – promised not yet another AI show, but concrete, working implementations. From the perspective of someone who talks every day with companies implementing ERP systems and AI solutions, that was exactly what I wanted to see there.
From hype to industrial reality
The IFS Industrial X Unleashed conference opened with a keynote from Mark Moffat, CEO of IFS. He outlined a vision in which the real return on investment in AI is not created in presentations, but on production lines, in transmission networks, and out in the field. That is where around 70 percent of the global workforce is employed, not in office open spaces. Listening to this from the audience in New York, I felt it resonated strongly with what we hear from our partners and customers in Poland: AI only makes sense when it touches real processes, not just slides and prototypes.
Image credit: IFS / IFS Industrial X Unleashed 2025
At the center of this vision is IFS.ai, a platform intended to act as an operating system for industry, bringing together people, digital agents, and robots in a single flow of data and decisions. In IFS’s own language, it is a journey from signal to action: data from sensors or cameras, analysis by AI agents, and then an immediate decision and work order for technicians, robots, or both at once. Looking at this from the perspective of the market we describe on myERP.global, it is clear that precisely this coherence between the IT layer, the OT layer, and the physical world will, in the coming years, distinguish the most advanced companies.
Anthropic and Resolve: multimodal AI for people in the field
One of the most talked-about announcements was the strategic partnership between IFS Nexus Black and Anthropic, the creator of the Claude models. The result of this partnership is Resolve, a new class of Industrial AI tool that goes directly into the hands of technicians and maintenance staff.
Image credit: IFS / IFS Industrial X Unleashed 2025
From my point of view, this is a very important direction. In conversations with manufacturing and service companies, I often hear that the biggest challenge is no longer analytics itself, but delivering the right guidance at the right moment to the person who is physically at the machine or installation. And this is precisely where Resolve makes a difference.
The tool can analyse many different types of data at once: video from a technician’s phone, audio recordings, temperature and pressure readings, or complex installation schematics. On this basis it predicts failures, recommends spare parts, optimises work schedules, and automatically documents completed tasks, including through speech recognition and transcription of voice reports.
On stage, they showed, among others, the example of Scottish distillery William Grant & Sons, the producer of Grant’s whisky and Hendrick’s gin. Before Resolve was implemented, as many as around 38 percent of repairs were emergency in nature. Today, thanks to failure prediction and better planning, the plant has significantly reduced unplanned downtime, and the annual financial benefits are estimated at around 8.4 million pounds. Listening to this story, I thought that we would soon see similar case studies in the Polish market, especially among companies that are already investing in predictive maintenance.
Kriti Sharma, head of Nexus Black, stressed from the stage that in industries where “sometimes a human life is at stake”, the priority must be not only the power of the model, but also the safety and responsibility of AI. This is exactly what Anthropic is expected to bring to the IFS ecosystem, alongside purely technological capabilities. The theme of responsible AI implementation ran throughout the event and, for me, was one of the most important signals for the market.
Boston Dynamics: Spot the robot as an autonomous inspector
Another pillar of IFS Industrial X Unleashed was physical AI – the combination of AI agents with robots. IFS announced a partnership with Boston Dynamics, the global leader in mobile robotics.
Image credit: IFS / IFS Industrial X Unleashed 2025
This was the moment that personally impressed me the most. The live demo with the Spot robot showed very tangibly how far we have come from a world where industrial robotics are discussed only on slides. Spot, a four-legged platform capable of moving autonomously around facilities, was presented as an extension of the IFS.ai system.
The robot can perform autonomous inspections: using thermal cameras it detects overheating equipment, listens for leaks, reads analogue gauges, checks indicator lights, and identifies spilled substances or voltage anomalies. The collected data is sent instantly to IFS.ai, where agentic AI analyses it, assesses the risk and, if necessary, automatically generates a service order or triggers preventive action.
Sitting in the audience and watching the robot move freely across the stage, I had a very strong sense that this is no longer a vision of the future, but a real tool that we will soon see in power plants, refineries, and factories also in our part of the world.
Image credit: IFS / IFS Industrial X Unleashed 2025
The joint solution from IFS and Boston Dynamics is primarily intended to improve safety by reducing human presence in hazardous zones, increase efficiency through faster decision-making, and boost the availability of critical assets through a predictive approach to failures. Target customers include, among others, the energy sector, mining, manufacturing plants, and operators of critical infrastructure.
1X Technologies humanoids: a new full-time employee on the shop floor
While Spot showed how far mobile robotics is already able to take work off people’s shoulders, the partnership with 1X Technologies touched on a vision of the future in which humanoid workers operate side by side with humans.
IFS and 1X announced a strategic collaboration under which the humanoid NEO is to be introduced into industrial environments as a robotic worker managed directly from IFS.ai.
The joint concept assumes that in the coming years, the size of the industrial workforce will be measured not only in human full-time employees, but also in the number of AI agents and robots. Plants that today struggle to operate with 300 people are ultimately expected to rely on an ecosystem of as many as 3,000 “workers”: human experts, digital agents, and humanoids performing physical tasks, including in hazardous or hard-to-reach environments.
Looking at this from the perspective of the conversations we have in Poland, it is clear that this direction will spark both great interest and questions around skills, safety, and responsibility. Industrial X Unleashed, however, showed that the discussion is no longer taking place only in laboratories, but increasingly on real factory floors.
The joint pilot programme is set to involve selected companies from sectors such as manufacturing, energy, and aviation. Commercial availability of solutions based on humanoids is planned for 2026.
Siemens and IFS: AI for the autonomous power grid
Another highlight for participants of IFS Industrial X Unleashed was the collaboration with Siemens, focused on transforming power grids.
IFS and Siemens will combine their strengths: on the one hand Gridscale X and Siemens’s experience in network and infrastructure planning, and on the other IFS.ai and solutions for asset management, investment planning, and field service operations.
The goal is to create a pathway to an autonomous grid capable of independently balancing the growing share of renewables, managing ageing infrastructure, and responding to increasingly frequent weather extremes. The integrated platform is intended to connect the engineering perspective with the business and financial perspective, and to translate long-term investment decisions into concrete work orders for field teams.
What has been emphasised is that the solution is to be modular and ready for cloud deployments without the need to rip and replace existing systems. From my point of view, this is also an important signal for companies in Poland that would like to benefit from modern solutions but are not ready to completely overhaul their system landscape. The collaboration is expected to benefit not only grid operators, but also energy producers, large industrial plants, and other organisations that depend on reliable infrastructure.
The Industrial AI ecosystem: from labs to plants
Beyond the partnership announcements themselves, Industrial X Unleashed also served as a stage for the broader ecosystem of advisors and integrators. Speakers included representatives of PwC, Accenture, Deloitte, Microsoft, MIT CISR, and Siemens Grid Software, among others.
From a participant’s perspective, it was very clear that without cooperation between technology vendors, consultants, and integrators, it will be difficult to talk about real industrial transformation. Presentations frequently addressed topics related to infrastructure, data management, regulations, and, in particular, the massive need to reskill the workforce.
On the IndustrialX.ai website, the organizer summarises the event format as a combination of product launches, “AI in action” demos, and strategic discussions about the future of work in industry. The programme was dominated by themes such as agentic AI, robotics, and physical AI, but the resilience of supply chains, infrastructure modernisation, and responsible deployment of new technologies were also recurring topics.
As a participant, I had the impression that these three elements – product, demo, and strategy – were indeed well balanced. On the one hand, you could see concrete solutions in action; on the other, there was still room for broader reflection on how the labour market and business models will change.
What comes after Industrial X Unleashed?
Judging by the scale of the partnerships and scenarios presented, Industrial X Unleashed was more than just a product conference. IFS is trying to position itself as a trusted category leader for Industrial AI, a platform through which, in the coming years, not only data from sensors and robots will flow, but also decisions around maintenance, investment planning, and workplace safety.
Image credit: IFS / IFS Industrial X Unleashed 2025
The joint projects with Anthropic, Boston Dynamics, 1X Technologies, and Siemens show that the company’s ambition is not merely to deliver yet another ERP system or AI module, but to truly connect the physical and digital layers – from a humanoid on the shop floor to an investment plan for the power grid.
For me personally, the trip to New York confirmed that the direction we are taking with myERP.global is the right one. More and more conversations about ERP systems, maintenance, and asset management will take place in the context of AI agents, robotics, and physical AI. Above all, IFS Industrial X Unleashed was a demonstration of one rather bold assumption: that the future of industry will be built not by individual tools, but by tightly integrated ecosystems of people, AI agents, and robots. And we want to stay close to these changes and continue to report on them for our communities – both in Poland and abroad.
Power Platform – Practical benefits for businesses without coding
Companies are increasingly looking for ways to accelerate the digitalization of their processes without getting bogged down in lengthy and expensive IT projects. To meet these needs, Microsoft has created Power Platform – a suite of tools that includes Power BI, Power Apps, Power Automate, Power Pages, and Copilot Studio.
This platform enables rapid development of business applications, process automation, and data analysis, all without the need for large-scale IT initiatives. Its biggest advantage? Full integration with Microsoft 365 (Teams, Outlook, SharePoint) and Dynamics 365 (ERP, CRM). This means companies can build on their existing ecosystem and adapt it to current needs.
Why choose Power Platform?
By choosing Power Platform, organizations gain above all speed – solutions can be implemented in days or weeks, not months. Another key benefit is the low entry barrier: applications and automations can be created not only by developers but also by advanced business users. The platform offers flexibility in process customization, seamless integration with Dynamics 365, Microsoft 365, and other systems, as well as security backed by Azure cloud compliance standards.
Real-World applications
The true potential of Power Platform is best illustrated by real-life business scenarios. Companies use the platform to automate repetitive office tasks, such as copying data from emails or moving files to SharePoint. This saves hours of manual work and significantly reduces errors.
Many organizations build internal apps for employees – for handling vacation requests, expense tracking, or equipment management. Instead of endless email chains and Excel spreadsheets, processes are streamlined and accessible in a single app. Reporting in Power BI consolidates data from various sources and presents it in interactive dashboards, enabling decisions based on up-to-date information rather than static reports.
Electronic document workflows – like invoice approvals or purchase and investment requests – bring major time savings. Thanks to the integration of Power Apps and Power Automate, approval paths become transparent, and the entire process is shortened from days to hours. HR and IT chatbots support employees with basic requests, freeing up support teams to focus on more complex issues.
Power Platform is a great complement to ERP and CRM systems, allowing for flexible extensions without costly development. This could be, for example, an app for submitting customer data changes or automatically updating order statuses. In manufacturing and service companies, apps for handling breakdowns and complaints are popular – each case gets a status, a responsible person, and a deadline, which shortens response times and boosts customer satisfaction.
For project work, Power Platform supports task management and progress tracking through integration with Microsoft Teams. Field apps let employees collect data directly at the client site – even offline. Meter readings, sales visit reports, or health and safety inspections go straight into the system, eliminating paper forms and double work. In compliance and audit areas, the platform supports checklists and Power BI reporting, helping minimize non-compliance risks and making quality control documentation easier.
Benefits within the Microsoft ecosystem
The greatest strength of Power Platform is its integration with tools many companies already use. Teams becomes the central workspace, with apps and reports at your fingertips. Dynamics 365 can be easily extended with additional processes. Outlook and SharePoint work seamlessly with Power Automate to organize documents and communications. And Azure cloud ensures scalability and regulatory compliance.
A natural step in digital transformation
Power Platform is a tool that helps boost efficiency and speed up digital transformation. Its key advantage is the ability to start with a single, simple solution – like electronic invoice workflow, an HR chatbot, or a sales dashboard in Power BI – and gradually expand your ecosystem as your needs grow.
Industrial AI Applied: IFS Showcases Real-World Impact of AI Through Industry-Specific Scenarios
IFS expands ecosystem of Frontier AI, Robotics, Grid Tech and Business Advisory by forging new partnerships with leading AI tech companies Anthropic, 1X Technologies, Siemens and collaboration with Boston Dynamics
Industrial X Unleashed, New York, NY – November 13, 2025 – IFS, the leading provider of Industrial AI software, is today showcasing the next wave of AI innovation, applied for Industry. At its marquee event, Industrial X Unleashed, taking place in Tribeca, New York, the company shared its vision, demonstrated specific applications of IFS.ai in action within an industrial setting, as well as unveiled partnerships through applied customer examples.
Opening the event, Mark Moffat, CEO of IFS said: “The opportunity to drive growth in our economy, as well as positively impact our society and planet using AI is now – but importantly, what will make a difference is applying AI in the industrial setting. The news headlines to date have been on the generic productivity benefits AI can provide to office-based workers, but IFS is uniquely positioned to deliver contextual and industry-specific AI to workers in the field. And that is where we will see the most impactful innovation and efficiency gains.”
Driving growth in Industrial AI
IFS showcased partnerships with some of the fastest-growth AI companies looking for further expansion by applying their capabilities with IFS.ai to the hardcore industries that IFS serves including: Aerospace & Defense, Energy, Engineering & Construction, Manufacturing, Telco, and Transport. Examples from the following areas included:
Frontier AI Models: a partnership with Anthropic saw IFS Nexus Black launch Resolve, powered by Claude, as the first of many new IFS solutions that puts industry-specific AI directly into the hands of frontline workers to transform work and rapidly deliver value. Resolve enables customers to predict and prevent faults faster by interpreting multi-modal data such as video, audio, temperature and pressure, and complex schematics.
The scenario was demonstrated through a real-world customer use case, William Grant & Sons – the world’s largest independent distiller. William Grant & Sons has worked with IFS Nexus Black and Anthropic to forward-deploy a field-worker productivity solution within weeks. This is already helping engineers anticipate and resolve maintenance issues before downtime occurs, improving asset reliability, reducing unplanned outages, and freeing teams to focus on higher-value production tasks.
Physical AI and Robotics: a collaboration with Boston Dynamics was used to demonstrate how physical AI and robotics can leverage IFS’s industrial AI within a utility setting. Customer Eversource, New England’s largest energy delivery company, spoke to the many scenarios being planned to improve efficiency and service to the 4.4million homes it serves. In addition, IFS’s partnership with robotics manufacturer 1X Technologies was announced, opening the opportunity for 1X Technologies to take their humanoid robots into industrial settings.
Grid and Power: A partnership with Siemens Grid Software was announced, using IFS.ai to re-architect tomorrow’s intelligent autonomous grid through asset investment planning and grid infrastructure upgrades.
R “Ray” Wang, Principal Analyst, Founder and Chairman, Constellation Research commented:“We are finally witnessing leadership in the category of Industrial AI. While frontier AI models and infrastructure platforms grab headlines, the critical missing piece has been the orchestration layer, the industrial operating system that embeds AI directly into mission-critical workflows.”
He continued: “Customers seek deep domain expertise from their trusted AI partners, especially in manufacturing, utilities, aerospace, and energy. The AI Age isn’t about adding AI features to legacy software. It’s about architecting the control plane for the next generation of intelligent industrial operations where autonomous execution happens at scale, in real-time and achieving decision velocity for tangible business outcomes.”
Additional speakers at the event included:
Mohamed Kande, PwC
Prasad Satyavolu, Accenture
Garvan Doyle, Anthropic
Dr. Merry Frayne, Boston Dynamics
Ranjit Bawa, Deloitte
Darryl Willis, Microsoft
Stephanie Woerner, MIT CISR
Dr. Sabine Erlinghagen, Siemens Grid Software
For more information about Industrial X Unleashed, visit www.industrialX.ai.
IFS and Siemens Forge Strategic Partnership to Power the Autonomous Grid of the Future
Industrial AI leaders unite to transform Energy, Utilities, and Infrastructure with integrated AI solutions for grid planning, asset management, and field service optimization
Industrial X Unleashed, New York, NY, November 13, 2025 – Today at Industrial X Unleashed, IFS, the leading provider of Industrial AI software, announced a strategic partnership with Siemens to deliver integrated, AI-driven solutions that will revolutionize how energy, utilities, and infrastructure operators plan, manage, and service critical grid assets. The collaboration unites Siemens’ world-class domain expertise in grid planning, electrification, and smart infrastructure with IFS’s market-leading capabilities in enterprise asset management, field service management, and AI-powered scheduling optimization.
Together, the companies are addressing the most pressing challenges facing critical infrastructure operators: aging assets, supply chain disruption, labor shortages, and the urgent imperative to accelerate the energy transition through digital transformation and autonomous grid operations.
The IFS and Siemens partnership delivers a unified solution that bridges the critical gap between engineering and financial planning, operational technology and information technology, and strategic asset decisions and real-time field execution. IFS is partner in the Siemens Xcelerator marketplace.
By integrating IFS’s AI-powered enterprise asset management, field service, and asset investment planning capabilities with Siemens’ Gridscale X solutions, utilities and energy operators gain unprecedented operational intelligence across their entire infrastructure.
The result: A pathway toward autonomous, self-optimizing grid operations that address today’s most critical infrastructure challenge. As utilities rapidly integrate distributed energy resources like solar and wind at scale, these inverter-based resources are transforming grid dynamics – creating both unprecedented opportunity and complexity. The combined solution enables utilities to manage this transition effectively, improving uptime, reducing costs, and driving measurable sustainability outcomes while maintaining the grid reliability and resilience that society depends on.
This cloud-ready, modular approach enables digital transformation without disruptive rip-and-replace projects, delivering industry-specific solutions purpose-built for utilities, energy infrastructure, manufacturing, and critical facilities.
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For more information about Industrial X Unleashed, visit www.industrialX.ai.
IFS and Boston Dynamics Collaboration Combines the Power of Robotics with Agentic AI to Transform Field Operations
Industrial X Unleashed, New York, NY, November 13, 2025 – IFS, the leading provider of Industrial AI software, and Boston Dynamics, the global leader in mobile robotics, today announced a ground-breaking collaboration to revolutionize how asset-intensive organizations manage and optimize their field operations. Uniting Boston Dynamics’ autonomous inspection robots with the power of IFS.ai creates a fully agentic AI system that seamlessly connects sensing, predictive decision-making and action in the field. With labor and skills shortages impacting industrial customers, leading to service gaps and prolonged outages, there exists an urgent need for technology that can supplement field workers.
IFS and Boston Dynamics revealed the joint solution for the first time at Industrial X Unleashed in New York, November 13. The two companies showcased a powerful combination of physical AI and agentic AI that creates an end-to-end autonomous system to connect robots and enterprise data in high potential applications. Boston Dynamics’ Spot robots inspect industrial assets and sites, capturing critical operational data in real-time. Spot uses thermal cameras to detect overheating, can listen to air or gas leaks, read analog gauges for pressure and flow, check indicator lights, identify hazards like spills, or detect voltage anomalies. This information feeds directly into IFS.ai where agentic AI analyzes the data, makes intelligent decisions, and triggers appropriate actions – creating a seamless loop from sensing to execution.
The collaboration uniquely focuses on serving industries where field operations are critical, including manufacturing, energy, utilities, mining, and other asset-intensive sectors. With field workers comprising part of the 70% of the world’s workforce that do not work behind a desk, IFS and Boston Dynamics are unlocking value in areas that have remained underserved by generic AI applications.
Together, IFS and Boston Dynamics are targeting measurable improvements across three critical operational metrics:
Safety: Autonomous inspections reduce human exposure to hazardous environments while increasing inspection frequency and thoroughness
Efficiency: Intelligent automation enables faster decision-making and response times, optimizing resource allocation
Uptime: Predictive insights and automated actions help prevent failures before they occur, maximizing asset availability
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IFS and 1X Technologies Partner to Bring Industrial AI to the Physical World
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Strategic collaboration integrates humanoid robotics with IFS.ai to deliver measurable automation outcomes across manufacturing, field service, and asset management
Industrial X Unleashed, New York, NY — November 13, 2025 — IFS, the leading provider of Industrial AI software, today announced at Industrial X Unleashed a strategic partnership with 1X Technologies (1X), to jointly industrialize humanoid robotics for asset-intensive industries. The collaboration will combine 1X’s humanoid robots with IFS.ai to develop and deploy production-ready robotics solutions alongside select customers across manufacturing, utilities, aviation and other industrial settings.
The partnership creates a unified digital-physical operational environment where intelligent robots work directly within enterprise business processes. By integrating humanoids with IFS.ai, IFS and 1X will deliver solutions that close the loop from physical execution to business intelligence, enabling real-time orchestration of robotic operations and seamless data flow between physical work and enterprise systems.
IFS and 1X will work with select customers to industrialize and validate humanoid robotics solutions across high-impact use cases: manufacturing and smart factory automation, IoT-enabled robotics feeding real-time operational data into IFS.ai, field service automation combining robotic hardware with intelligent maintenance orchestration, and vertical-specific applications for warehousing, aviation MRO to utility maintenance. This collaborative approach with pioneering customers will ensure solutions are production-ready and deliver measurable operational outcomes.
“This partnership represents an exciting opportunity to bring together the physical and digital AI worlds,” said Christian Pedersen, Chief Product Officer at IFS. “By integrating 1X’s advanced robotics with IFS.ai, we’re creating solutions where intelligent machines and intelligent systems work in harmony. This isn’t about adding robotics as a feature, it’s about embedding intelligence in context, delivering real value to customers operating in asset-intensive environments. We’re focused on making a meaningful difference for businesses that manufacture, service, and maintain critical assets.”
“This collaboration creates a seamless connection between physical execution and intelligent business processes,” said Jorge Milburn, EVP Sales & Operations at 1X Technologies. “By integrating our humanoids with IFS.ai, we’re building solutions where robots don’t just operate in isolation, they understand operational context, adapt to changing conditions, and deliver data that drives better decisions across the enterprise.”
The Future Industrial Workforce: Humans, Digital Workers, and Robots
The partnership represents a critical step in IFS’s vision of workforce multiplication in industrial operations. Industrial sectors face massive labor shortages: 1 million open jobs in the U.S. alone, half in manufacturing, while re-industrialization and energy demand accelerate.
Where operations today rely on 300 human workers barely covering demand, the future holds 3,000+ total workers: human experts elevated to orchestration and judgment calls, digital workers (AI agents) running diagnostics and workflows 24/7, and robotic workers inspecting assets and handling hazardous work in challenging environments. For the first time in industrial history, output is no longer limited by how many humans organizations can hire.
IFS orchestrates all three as one integrated system, the only platform designed to schedule, manage, govern, and optimize human, digital, and robotic workers together. The 1X partnership extends this capability into the physical world, enabling robotic workers to be deployed and managed within the same enterprise platform that runs operations.
The partnership builds on IFS’s Industrial AI strategy, including the Nexus Black innovation accelerator and recent acquisitions of TheLoops and 7Bridges, which have positioned IFS to deliver agentic AI capabilities across customer operations. With advanced robotics integration, IFS continues to build the platform for the complete future of industrial work.
The integrated solutions will be showcased to IFS customers globally, with commercial availability planned for 2026.
About 1X Technologies
1X is a leading U.S.-based AI and robotics company, developing NEO–the humanoid robot. 1X’s mission is to create an abundant future through safe, intelligent humanoids. The humanoid platform from 1X has been designed to operate amongst humans. From homes to manufacturing floors. 1X provides an artificial labor solution to enhance human potential.
IFS Partners with Anthropic to Develop Powerful Industrial AI Solutions, Accelerating the Next Industrial Revolution
New breed of IFS Nexus Black Industrial AI solutions, powered by Claude, helps frontline workers keep factory lines moving, restore power 40% faster after disasters, and maintain critical infrastructure assets
Industrial X Unleashed, New York, NY, November 13, 2025 – Today at IFS Industrial X Unleashed, IFS Nexus Black and Anthropic announced a partnership to accelerate and scale the impact of AI in the world’s most critical industries. IFS is launching Resolve as the first of many new IFS solutions that puts industry-specific AI directly into the hands of frontline workers to transform work and rapidly deliver value.
The partnership combines the deep industry expertise and AI talent of IFS Nexus Black, part of IFS – the global Industrial AI leader that’s spent decades alongside customers in the hangars, factories and plants that keep the world turning – with Anthropic’s world-leading AI capabilities and commitment to building safe, reliable AI.
“Partnering with Anthropic is about more than just their best-in-class AI models, it is also their commitment to responsible, safe AI – that’s non-negotiable when serving industries where, some days, life is on the line”, said Kriti Sharma, CEO at IFS Nexus Black. “These hardcore industries are where the real AI revolution is happening. It’s not the AI of tabloid headlines. It’s the lifeline for the workers that keep the lights on, the cupboards stocked, and the world turning.”
Introducing Resolve: Transforming how critical industries operate with AI
Resolve’s capabilities reflect the stark realities facing technicians and field workers across aerospace & defense, construction & engineering, manufacturing, energy, utilities & natural resources and telecoms. Leveraging Claude, Resolve enables customers to:
Predict and prevent faults faster by interpreting multi-modal data such as video, audio, temperature & pressure, and complex schematics.
Connect the right technician to the right part, in the right place with optimized scheduling.
Prevent future faults, reduce paperwork and collect valuable data with voice recognition and automatic transcription.
These industries are straining under the pressure of ageing infrastructure, lost expertise, and an increasingly unpredictable world that throws supply chains out of balance – all while facing a once in a generation increase in demands from re-industrialization and AI infrastructure build out.
They are underserved by generic and consumer-grade AI geared towards white collar workers and unsuited to asset and service-centric operations. Scalable, high-impact AI solutions designed for industrial applications are urgently needed.
“Anthropic combines frontier AI capabilities with the safety and reliability that industries require. IFS has unquestionable expertise in the complex realities of the industrial world – they have proven they can activate and apply AI in capital intensive and asset heavy environments. Together, we’re deploying AI where stakes are highest.” said Garvan Doyle, Applied AI Lead at Anthropic.
Real impact: Transforming a Scottish distillery’s operations
William Grant & Sons – the iconic distillers behind Grant’s whisky and Hendrick’s gin – is using Resolve to cut downtime and overhaul operations. Before, fragmented data meant that 38% of repairs carried out by engineers were emergency, not proactive – leading to costly downtime.
Now, Resolve reads complex plant schematics, plugs into existing sensors to predict failure before it happens, and diagnoses faults based on what engineers actually need. Technicians use Resolve to diagnose faults based on the sound of a rattling pipe, video showing how a part’s moving strangely, or fluctuations in pressure.
The distillery has slashed downtime and boosted output. The team estimates these changes will save £8.4 million annually at the site, once business-as-usual operations are established.
“IFS Nexus Black understood our industry – they weren’t trying to apply something generic”, said Badri Narasimhan, Chief Technology & Business Growth Officer for William Grant & Sons. “It’s been innovation that’s practical, fast, and actually connected to results, not theory.”
Transforming disaster response
Beyond the factory floor, IFS Nexus Black solutions with Anthropic are solving crucial problems in disaster response – critical as weather related losses now equal 36% of US GDP. Last year, 27 weather disasters with billion-dollar losses hit the US, up from 14 in 2019.
Technicians are at the heart of relief efforts for severe storms, wildfires and floods. In the chaos of a wildfire or severe storm, the field service worker is the quiet hero – driving in treacherous conditions and scaling transmission poles to get lights back on and hospitals back up and running. Now, planners back at headquarters can restore power faster:
Predictive analytics assess which areas are likely to be hit and when.
Technicians are directed to highest priority sites, and join the dots between adjacent power companies for mutual aid.
On site, Resolve advises on the repair based on image or video capture, and automatically re-directs essential parts.
The result is gas and utilities firms can now restore power after major events 40% faster than they could without a comparable tool – that translates to more communities protected, and schools and hospitals back up and running faster.
To learn more about IFS Nexus Black, visit: https://www.ifs.com/nexus-black
For more information about Industrial X Unleashed, visit www.industrialX.ai.
From coat to full control – five levels for better financial management
“Find the coat!”, he said and threw a new set of travel expenses on the desk.
Some time ago, an acquaintance of mine had an expense claim for a raincoat rejected. He had bought it in connection with a conference when it suddenly started to rain. The company should cover that much, he thought. The company didn’t think so. They asked him to review the travel invoice again. He went back, summed up and assessed, and submitted a new travel expense report with the same final amount, but without a visible coat. If you don’t have a reasonable level of granularity in your bookkeeping, it’s possible to hide the coat.
Why detailed accounting is an economist’s dream
Every economist’s dream is a specific set of accounts where the information available can enable useful and good analysis. A data basis where you don’t have to make assumptions or guess at allocations. Just as an engineer must consider strength measurements and material properties when constructing a building, finance must build its reporting and accounting data in a detailed and forward-looking way.
Block Quote
Level 1: Chart of accounts – the foundation of accounting
In a traditional set of accounts, you’ll find main accounts showing income, expenses, assets, and liabilities. But for most businesses, these figures only scratch the surface. On their own, they add limited value. Compared to historical figures, they may be slightly more informative, but only slightly.
The level below is various general ledger accounts that are part of an accounting group. Here it may be common to create an account for rent, one for cleaning, one for exterior maintenance, all of which will make up the main group “office costs”. You can do the same on the revenue side. Some people have an account for products, one for maintenance and one for service assignments. Then you have broken down total revenue a little more and can look at the change between the different main categories. But to take the analysis a step further, we need to look at where in the organization the revenues and costs actually arise.
Level 2: Departments – cost allocation where it happens
Most companies are divided into departments, which means that both revenue and costs can be recorded where they occur. It’s often straightforward to set up a departmental structure, but accurately allocating costs to the right departments can be challenging. At the same time, you must avoid the internal invoicing trap, where the focus shifts from optimizing company-wide value to maximizing departmental performance.
Read more: ERP for the CFO
Level 3: Customer and supplier – the key to financial analysis
This one goes without saying: using customer and supplier data in financial analysis is invaluable. How much do your suppliers invoice annually? Who are your most important customers? What is their share of turnover? How has it changed since last year?
Customers and suppliers can also be grouped into categories. RamBase offers many options for this, predefined or user-defined fields such as:
Industry sector
Geography
Supplier size
Classification (a, b, c supplier)
RamBase also has dedicated fields for end customers. This means you can track not only who you invoice but also who actually uses the product. Companies subject to export controls and international trade regulations can benefit especially from this.
Read more: Why your CFO’s input is crucial when choosing an ERP system
Level 4: Additional dimensions – freedom to customize
There are several dimensions that can be linked to individual transactions in the system and used for reporting and analysis. RamBase supports up to 10 dimensions, and here only your imagination sets the limits. These dimensions can be linked to general ledger accounts, sometimes as mandatory fields, to ensure proper classification before approval.
Relevant dimensions might include:
Geography
Purpose
Project number
Activity dimension
However, it’s easy to get overambitious and add too many mandatory dimensions. Be sure you’ll actually use the information. A dimension only adds value if the data quality behind it is solid.
Level 5: Products and product groups – detailed product insights
By creating separate articles for your products, you can break down the revenue base even further. How many units of product X have you sold? What is the average price? What is the net growth and in which customer group is the change most pronounced?
RamBase allows detailed product specification. You can define fixed sales prices, predefine accounting rules, link to suppliers, and more. Products can also be grouped into product groups, enabling reporting independent of general ledger accounts.
Read more: Get to know the finance module in RamBase Cloud ERP
Where’s the coat?
If my acquaintance’s employer had taken a thoughtful and detailed approach to accounting data, he would have left the payroll department empty-handed. It wouldn’t have been possible to hide a coat among the totals and call it something else.
We have to hold two thoughts in our heads at the same time. We can impose all kinds of requirements for details and specifications, but sometimes it’s more efficient to let a few details slip – like the coat – rather than spend significant resources maintaining the quality and granularity of our data.